Help & Support

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support. This may include your name, email address, shipping address, payment information, and preferences.

Information automatically collected includes your IP address, browser type, device information, and browsing behavior on our website.

How We Use Your Information

• To process and fulfill your orders
• To provide customer support and respond to inquiries
• To personalize your shopping experience
• To send you promotional offers and newsletters (with consent)
• To improve our website and services
• To comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Payment processors to handle transactions
• Shipping carriers to deliver orders
• Service providers who assist in operating our business
• Law enforcement when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over internet is 100% secure.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Acceptance of Terms

By accessing and using Haarish Perfumery's website, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

Product Information

We strive to provide accurate descriptions and images of our products. However, we do not warrant that product descriptions, colors, or other content are accurate, complete, reliable, current, or error-free.

All fragrances are authentic and sourced directly from authorized distributors. We do not sell counterfeit products.

Pricing and Payment

All prices are displayed in the currency selected and are subject to change without notice. We reserve the right to modify or discontinue products at any time.

Payment must be received before orders are processed. We accept major credit cards and other payment methods as indicated on our website.

Shipping and Delivery

We ship to most countries worldwide. Shipping times and costs vary by location. Risk of loss passes to you upon delivery to the carrier.

International customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Returns and Refunds

Unopened products may be returned within 30 days of delivery for a full refund. Products must be in their original packaging and unused.

Shipping costs for returns are the responsibility of the customer unless the return is due to our error.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Haarish Perfumery and is protected by copyright and other intellectual property laws.

Limitation of Liability

Haarish Perfumery shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our products or website.

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help websites remember information about your visit and can improve your user experience.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Performance Cookies: Collect information about how visitors use our website
• Functional Cookies: Remember your preferences and choices
• Marketing Cookies: Used to deliver advertisements relevant to you

How We Use Cookies

• To keep you logged in to your account
• To remember items in your shopping cart
• To analyze website traffic and usage patterns
• To personalize your experience
• To show relevant advertisements

Managing Cookies

You can control and/or delete cookies through your browser settings. Most browsers allow you to:

• View and delete cookies already stored
• Block third-party cookies
• Block cookies from specific sites
• Delete all cookies when you close your browser

Third-Party Cookies

Our website may use third-party services that place their own cookies on your device. These include analytics services, payment processors, and social media platforms.